Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 19:46:24 +0000



Missing Data from SC feed for Copper

View Count: 1003

[2014-06-02 20:38:47]
User12676 - Posts: 70
Here is the chart. As you can see on the left hand side we have a lot more data for 1000 tick bar chart than on the right hand side. Please advise how to fix. My DTS is CQG and data feed is SC real time data feed. Thanks
imagescreen.jpg / V - Attached On 2014-06-02 20:37:33 UTC - Size: 95.65 KB - 384 views
[2014-06-02 22:15:05]
Sierra Chart Engineering - Posts: 104368
The copper futures contract months were not set correctly for CQG.

Restart Sierra Chart. Wait about 10 seconds before opening your Chartbook. The copper chart should be good now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account