Support Board
Date/Time: Sat, 30 Nov 2024 01:53:32 +0000
IQ Feed Not Connecting
View Count: 406
| [2023-01-07 18:52:38] |
| Pimenov - Posts: 7 |
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Hello Sierra Chart I am having an issue connecting to my IQ Feed, please see the log below. IQFeed | Connecting. | 2023-01-07 10:44:01.426 IQFeed | Starting interface software. | 2023-01-07 10:44:01.426 IQFeed | Connecting to Admin port 9300 | 2023-01-07 10:44:01.432 Socket (1) | Creating socket. | 2023-01-07 10:44:01.432 Socket (1) | New receive buffer size: 5242880 | 2023-01-07 10:44:01.432 Socket (1) | Connecting to IP: 127.0.0.1. | 2023-01-07 10:44:01.432 IQFeed | Connected to Admin port. | 2023-01-07 10:44:01.433 IQFeed | AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2023-01-07 10:44:01.445 IQFeed | AdminMessage: S,STATS,12.36.218.146,60005,500,0,1,0,0,0,Jan 07 10:43AM,Jan 07 01:44PM,Connected,6.2.0.25,509127,1.22,0.02,0.03,7.21,0.06,0.16, | 2023-01-07 10:44:02.400 IQFeed | Connecting to Level 1 port 5009 | 2023-01-07 10:44:02.400 Socket (3) | Creating socket. | 2023-01-07 10:44:02.400 Socket (3) | New receive buffer size: 5242880 | 2023-01-07 10:44:02.400 Socket (3) | Connecting to IP: 127.0.0.1. | 2023-01-07 10:44:02.400 IQFeed | Connected to Level 1 port. | 2023-01-07 10:44:02.401 IQFeed | Connecting to Lookup port 9100 | 2023-01-07 10:44:02.401 Socket (5) | Creating socket. | 2023-01-07 10:44:02.401 IQFeed | Connecting to Level 2 port (9200)... | 2023-01-07 10:44:02.401 Socket (5) | New receive buffer size: 5242880 | 2023-01-07 10:44:02.401 Socket (5) | Connecting to IP: 127.0.0.1. | 2023-01-07 10:44:02.401 Socket (6) | Creating socket. | 2023-01-07 10:44:02.401 Socket (6) | New receive buffer size: 5242880 | 2023-01-07 10:44:02.401 Socket (6) | Connecting to IP: 127.0.0.1. | 2023-01-07 10:44:02.401 IQFeed | Connected to Historical Data port. | 2023-01-07 10:44:02.401 IQFeed | Connected to server complete. | 2023-01-07 10:44:02.401 Triggering next historical data download in queue. | 2023-01-07 10:44:02.401 Triggering next historical data download in queue. | 2023-01-07 10:44:02.401 Triggering next historical data download in queue. | 2023-01-07 10:44:02.401 Triggering next historical data download in queue. | 2023-01-07 10:44:02.401 Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. | 2023-01-07 10:44:02.401 No download requests in the queue to start downloads for. | 2023-01-07 10:44:02.401 No download requests in the queue to start downloads for. | 2023-01-07 10:44:02.401 No download requests in the queue to start downloads for. | 2023-01-07 10:44:02.401 No download requests in the queue to start downloads for. | 2023-01-07 10:44:02.401 IQFeed | Connected to Level 2 port. | 2023-01-07 10:44:02.402 Socket (5) | Socket gracefully closed by remote side. | 2023-01-07 10:44:02.402 Socket (5) | CloseSocket call. | 2023-01-07 10:44:02.402 IQFeed | Disconnected from Lookup port. | 2023-01-07 10:44:02.402 Connection to the external service has been lost. | 2023-01-07 10:44:02.402 Socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-01-07 10:44:02.402 Socket (5) | Closed. | 2023-01-07 10:44:02.402 IQFeed | Level 1 system message: KEY | 2023-01-07 10:44:02.409 IQFeed | Level 1 system message: SERVER CONNECTED | 2023-01-07 10:44:02.409 IQFeed | Level 1 system message: IP | 2023-01-07 10:44:02.409 IQFeed | Level 1 system message: CUST | 2023-01-07 10:44:02.409 IQFeed | Level 2 port reports server is disconnected. | 2023-01-07 10:44:02.410 IQFeed | Level 2 protocol is 5.0. | 2023-01-07 10:44:02.410 Socket (6) | CloseSocket call. | 2023-01-07 10:44:02.415 IQFeed | Disconnected from Level 2 port. | 2023-01-07 10:44:02.415 Socket (0) | CloseSocket call. | 2023-01-07 10:44:02.415 Socket (3) | CloseSocket call. | 2023-01-07 10:44:02.415 IQFeed | Disconnected from Level 1 port. | 2023-01-07 10:44:02.415 Socket (1) | CloseSocket call. | 2023-01-07 10:44:02.415 IQFeed | Disconnected from Admin port. | 2023-01-07 10:44:02.415 Socket (6) | Shutdown started. Waiting for graceful close. | 2023-01-07 10:44:02.415 Socket (3) | Shutdown started. Waiting for graceful close. | 2023-01-07 10:44:02.415 Socket (1) | Shutdown started. Waiting for graceful close. | 2023-01-07 10:44:02.415 IQFeed | Disconnected. | 2023-01-07 10:44:02.415 |
| [2023-01-09 15:46:30] |
| Pimenov - Posts: 7 |
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For anyone having the same issue, I have now resolved this by removing the LG HUB processes by uninstalling. Apparently Logitech products (in my case a keyboard) uses the same port as IQ feed for historical data and causes an issue.
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| [2023-01-09 15:53:59] |
| Sierra_Chart Engineering - Posts: 17266 |
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Ok that is good. We were going to refer you to step 10 here: DTN IQ Feed Data Service: Setup Instructions Even if it is using the same port it should not cause a problem unless it is a port on the local system. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-09 15:54:58
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