Support Board
Date/Time: Sat, 30 Nov 2024 00:47:31 +0000
Denali data access
View Count: 364
| [2023-01-06 08:56:48] |
| User388695 - Posts: 13 |
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Good morning, I have just set up and activated Denali data feed to test the data feed, but I can't seem to be able to connect 'Denali is not in the list of data/trade services and I have no login credentials. I am probably missing something here, but can you please help? Many thanks.
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| [2023-01-06 15:50:50] |
| John - SC Support - Posts: 36350 |
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Since the Denali Exchange Data Feed is from us (Sierra Chart) there is nothing more you need to do other than set it up, as you have done. Therefore, you should be getting the data from our Denali Exchange Data Feed for the CME exchange symbols, as that is the exchange that you have activated. Refer to the following for how to know for sure that the data is coming from one of our data feeds: Chart Data and Chart Data Files: The Meaning of the [M] Designation after a Symbol For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-06 15:56:33] |
| Sierra_Chart Engineering - Posts: 17266 |
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You just need to do this: Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And open a chart following these instructions: Getting Started, Opening Charts and Basic Trading: Open A Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-06 16:16:52] |
| User388695 - Posts: 13 |
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and how do I make it real time once connected please? Thank you
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| [2023-01-06 18:26:56] |
| John - SC Support - Posts: 36350 |
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You should be getting real-time data for symbols that are traded on the CME exchange. Are you having an issue? Can you open a chart for the ES and do you get real-time data for that symbol?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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