Support Board
Date/Time: Sat, 30 Nov 2024 00:55:10 +0000
Entering trade then automatically getting booted off (Auto-close)
View Count: 446
| [2023-01-05 15:43:59] |
| SJ305 - Posts: 3 |
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Every once in awhile, I'll enter a trade and it will auto-close on me. I am using the copier function, however, I checked all my other accounts and did not have any orders out at the moment when I entered the trade. Here is the error from service log: Order modification failed | Rithmic Direct - DTC (Order cancel/replace reject). Info: buy order stop price must be above trade price. Internal Order ID: 17039. Service Order ID: 69094599. Symbol: ESH3.CME. Account: APEX-**** | 2023-01-05 10:04:07.456 * Order modification failed (InternalOrderID) | Price and quantity (3833.75, 2) for order modification are the same as existing order. | ESH3.CME[M] #6 | User order modification. Internal Order ID: 17038. Service Order ID: 69094598. Symbol: ESH3.CME. Account: APEX-**** | 2023-01-05 10:04:31.055 * I also do have the full log if needed. I feel as if one of the accounts will have the buy order stop price at or below trade price, so it will close out the order, and the copier will replicate the close throughout all accounts. I could also be wrong because I don't know how to read any of this. Please let me know what I should do. Thanks, |
| [2023-01-08 04:51:59] |
| Sierra_Chart Engineering - Posts: 17266 |
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You need to determine why this is happening: and it will auto-close on me.
You need to examine the Trade Activity Log closely: Trade Activity Log: Viewing Historical Trade Activity Based upon the stop rejection you see maybe the problem is that you have this functionality enabled: Attached Orders: Automatic Replacement Market Order for Rejected Stop Attached Order Check for a message like this in the Order Action Source in the Trade Activity Log: "Notice: Stop Attached Order was rejected and is being resent as a Market order."
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-08 04:52:36
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