Support Board
Date/Time: Sat, 30 Nov 2024 00:30:33 +0000
Denali Not Connecting
View Count: 364
| [2023-01-04 18:11:37] |
| connordw - Posts: 44 |
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I run two instances of Sierra Chart and trade on a Rithmic account, but also have Denali data feed. There was a lapse in my payments, however I have made payments now but my Denali is not connecting anymore. There is no [M] showing and some historical data is not loading. Picture 1 is from the main instance. Picture 2 is from the second instance. Please help. Thank you.
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1 (1).PNG| [2023-01-04 20:52:46] |
| Sierra_Chart Engineering - Posts: 17266 |
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Are you still having a problem with this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-04 20:59:11] |
| connordw - Posts: 44 |
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Nope I am good now. thank you
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