Support Board
Date/Time: Sat, 30 Nov 2024 03:36:47 +0000
not connecting to CQG
View Count: 271
| [2023-01-04 17:38:09] |
| User270282 - Posts: 2 |
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hi I'm trying to connect to CQG through the live trading account but it isn't connecting trying this yesterday and still no luck, I'm unsure on the issue on why as working fine on previous months
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| [2023-01-04 17:43:24] |
| Sierra_Chart Engineering - Posts: 17267 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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