Support Board
Date/Time: Sat, 30 Nov 2024 00:40:38 +0000
cannnot connect to data feed
View Count: 265
| [2023-01-04 17:34:28] |
| rikki - Posts: 6 |
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Hi SC, I am having issues connecting to data feed. I am on AMP only for routing, just rewned Denali exchange data for 3.75 but still cannot connect. 5 days for package 11 expiration. Tried to connect to SC all service but still nothing Please help |
| [2023-01-04 20:51:53] |
| Sierra_Chart Engineering - Posts: 17266 |
|
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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