Login Page - Create Account

Support Board


Date/Time: Sat, 30 Nov 2024 00:43:11 +0000



ICEEU data missing

View Count: 329

[2023-01-04 07:06:25]
User197029 - Posts: 45
The historical data for Friday, 30th December 2022 is missing for ICEEU symbols. This was not a holiday.
Example: CH23-ICEEU or RCH23-ICEEU
Can you check please.
Thank you
[2023-01-04 18:54:42]
Sierra_Chart Engineering - Posts: 17266
It may have been a holiday for ICE. First check with the ICE on this.

If the data is not there, then most likely it is because the exchange did not provide data for that day. It would make sense. It is a holiday weekend.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-01-04 18:55:48
[2023-01-05 06:29:34]
User197029 - Posts: 45
No, it was not a holiday for ICE (see attached). The intraday data exists since the intraday charts are loading correctly, only the historical data is missing.
attachmentRC_2022_12_30.pdf - Attached On 2023-01-05 06:28:26 UTC - Size: 66.06 KB - 144 views
[2023-01-05 18:32:51]
Sierra_Chart Engineering - Posts: 17266
We have asked our data provider about this. We will see what they say.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account