Support Board
Date/Time: Sat, 30 Nov 2024 02:44:48 +0000
Unknown server error
View Count: 318
| [2023-01-03 21:39:31] |
| User767284 - Posts: 1 |
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I get an unknown server error text when i try to log in. how do i fix that
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| [2023-01-04 18:05:13] |
| Sierra_Chart Engineering - Posts: 17267 |
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We apologize for the delay. We are checking on this. Make sure your Sierra Chart Account Name and Password are entered correctly on the Login window. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-04 18:05:53
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| [2023-01-04 18:12:57] |
| Sierra_Chart Engineering - Posts: 17267 |
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We have reset your Sierra Chart charting and trading software password. It has been sent in a separate e-mail to your e-mail address. If you did not receive it, let us know. Your e-mail provider may have filtered the message and placed it in a junk mail folder. For complete Login instructions and help with possible Login problems, refer to: Sierra Chart - Software Login Instructions If you continue to have a problem logging in, then let us know and provide us with the *exact* error message you see after pressing the Login button. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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