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Date/Time: Sat, 30 Nov 2024 03:43:14 +0000



installation new computer

View Count: 292

[2023-01-03 13:46:28]
User562957 - Posts: 58
Hello supportteam,

I got a new computer and all charts are not there. My saved template too is that normal or is there a chance to get the charts and everything like on my old computer ? I thought when I log in its saved but I had to make everything new...
[2023-01-03 16:01:58]
Sierra_Chart Engineering - Posts: 17267
You will need to manually transfer the files over from your existing installation of Sierra Chart to the new one. All of this is documented here:
Transferring Sierra Chart Settings and Data From Existing Installation to New Installation
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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