Support Board
Date/Time: Sat, 30 Nov 2024 03:36:25 +0000
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| [2023-01-02 16:08:18] |
| User440951 - Posts: 50 |
|
Hello, Today by opening Sierra chart I find myself in front of charts blocked at the closing of Friday 12-30 and impossible to have the update of the data! I followed all the instructions on this page: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart I also deleted all the data manually in the data folder and after downloading still nothing. I also noticed when I tried to do a replay, that some Mondays (but not all oddly enough) did not show up but showed the previous Friday. Mondays sometimes started at 5:24 p.m. I am well connected to the data feed, the time zones are correctly set, and all the points indicated in the link below have been checked or executed but the problem persists. Attach a screenshot. Thank you in advance for your return. |
 Capture PB MAJ.png / V - Attached On 2023-01-02 16:08:00 UTC - Size: 54.28 KB - 89 views |
| [2023-01-02 16:28:48] |
| Sierra_Chart Engineering - Posts: 17267 |
|
The markets are closed now. For missing data issues, refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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