Support Board
Date/Time: Sat, 30 Nov 2024 02:37:50 +0000
Custom study (from 3rd party) on a new computer not working.
View Count: 423
| [2022-12-29 12:29:43] |
| Krzychu - Posts: 15 |
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Hi, I got custom study from 3rd party added to my account. I installed Sierra on a new computer but this custom study do not work, I go message: Error loading C:Sierrachart/Data/Ipsedge.dll. File not found or may be missing SCDLLLName line. How to make it work on a new computer? I copied all files related to this custom study from Sierrachart/DATA catalogue old computer to the Sierrachart/data new computer. thx K |
| [2022-12-29 14:43:19] |
| Sierra_Chart Engineering - Posts: 17267 |
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Restart Sierra Chart and provide us the complete message log after that study is being used. Instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-29 15:05:52] |
| Krzychu - Posts: 15 |
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Restart complete, message pasted below. (Log removed) Found DLL: IPSEdge.dll | 2022-12-29 14:59:24.017 Found DLL: UserContributedStudies_64.dll | 2022-12-29 14:59:24.017 IPSEdge.dll loading error. Windows error code 126: Nie można odnaleźć określonego modułu. | 2022-12-29 14:59:24.019 VersionNumber is 0 for IPSEdge.dll | 2022-12-29 14:59:24.019 InternalVersionNumberToFileNameMap is empty for IPSEdge | 2022-12-29 14:59:24.019 * Closest match search for: C:\SierraChart\Data\IPSEdge.dll returned empty result. | 2022-12-29 14:59:24.019 * Loading DLL: C:\SierraChart\Data\UserContributedStudies.dll (UserContributedStudies_64.dll). Handle: 7fff3a550000 | 2022-12-29 14:59:24.082 Date Time Of Last Edit: 2022-12-29 19:13:49
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| [2022-12-29 15:53:39] |
| Sierra_Chart Engineering - Posts: 17267 |
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This message probably indicates another DLL file that IPSEdge.dll depends upon does not exist on the system: IPSEdge.dll loading error. Windows error code 126: Nie można odnaleźć określonego modułu. | 2022-12-29 14:59:24.019 You need to find out from the developer of the study, what other DLLs it depends upon. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-29 15:53:59
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| [2022-12-31 16:36:29] |
| User61576 - Posts: 445 |
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this what he sent back in the days Please download and install this file onto your computer that will be running the IPS Edge tool set: https://aka.ms/vs/16/release/vc_redist.x64.exe
i hope it works for you as he no longer active as far as i know
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