Support Board
Date/Time: Sat, 30 Nov 2024 03:40:00 +0000
QuoteBoard issue with Teton Order Routing Service
View Count: 503
| [2022-12-24 06:08:25] |
| User90125 - Posts: 715 |
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Recently migrated to the Teton Order Routing Service with Stage 5 Trading and found that when the data symbols were translated to match the new service, the QuoteBoard fields for the Daily Range were calculated and displayed incorrectly. Since the Daily Range is simply the difference between the High and Low fields, it is perplexing as to how and why this is occurring. As a result, this also affected the Daily Range/Ticks and Daily Range/Currency fields as well, as the attached image shows. Could you fix this and advise? Currently using v2458/64-bit (build 44325M). |
 Quoteboard_issue_Teton.png / V - Attached On 2022-12-24 05:31:02 UTC - Size: 142.86 KB - 90 views |
| [2022-12-24 18:12:46] |
| Sierra_Chart Engineering - Posts: 17267 |
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Yes we do need to resolve this. It has to do with the price multiplier not being applied.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-24 20:05:57] |
| User90125 - Posts: 715 |
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It has to do with the price multiplier not being applied. Not certain where or why a Price Multiplier would be applied to a simple arithmetic equation (i.e. High - Low = Daily Range). Seems odd to me, given the previous work done to properly implement the other two fields (Daily Range/Ticks and Daily Range/Currency). For background, review Ticket ID: 1611982341772 and this Feature Request and advise if my understanding of the scope of the issue is somehow mistaken. Thanks again for your support - and enjoy your holidays too :) |
| [2022-12-25 00:01:23] |
| Sierra_Chart Engineering - Posts: 17267 |
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This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-28 09:56:20] |
| User90125 - Posts: 715 |
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QuoteBoard issue still exists with Teton Order Routing service using new Prerelease v2460/64-bit (build 44487).
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| [2023-01-01 01:03:58] |
| User90125 - Posts: 715 |
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QuoteBoard issue appears to be fixed with Teton Order Routing service using current Prerelease v2461/64-bit (build 44513). Thank you - and happy New Year :) |
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