Support Board
Date/Time: Sat, 30 Nov 2024 04:49:25 +0000
US Stock Data not coming through
View Count: 283
| [2022-12-22 19:56:56] |
| Andre - Posts: 31 |
|
Hi, I have the NASDAQ data for US stocks but it is not coming through. It works for the futures but not for the stocks. Can you please have a look on your end? Thank you and kind regards, Andre |
| [2022-12-22 20:43:20] |
| John - SC Support - Posts: 36350 |
|
When you open a chart for a Stock, are you entering the symbol with the -NQTV suffix (such as IBM-NQTV)? You need to have the -NQTV in order to tell the system that you want the data to come from the NASDAQ TotalView exchange. -- Separately, we see that you have both the NASDAQ US Stock Data and NASDAQ US Stock Data for Professionals enabled. You do not need both. If you are considered a Professional trader by the NASDAQ then you will need to pay for the Professional option and deactivate the non-professional option. And Vice Versa if you are a non-professional. Note that these funds go to the exchanges, and they do not give any refunds, so we can not refund your exchange payment. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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