Support Board
Date/Time: Sat, 30 Nov 2024 05:29:19 +0000
Historical data problem
View Count: 281
| [2022-12-21 16:30:17] |
| User427421 - Posts: 26 |
|
Hello, I recently switched my chartbook to rithmic and I'm having problems with my 2nd instance not getting all the historical data on one of my charts. I tried a bunch of solutions posted but I cannot figure out what's wrong. I left the data settings on the main instance for historical data empty so I can get them from denali...
|
 Screenshot 2022-12-21 chart settings.png / V - Attached On 2022-12-21 16:29:50 UTC - Size: 33.33 KB - 67 views |
| [2022-12-21 18:30:53] |
| Sierra_Chart Engineering - Posts: 17268 |
|
One thing we see in that screenshot is that you are using a CQG symbol but you say you are using Rithmic. So the symbol is not correct. You can find the correct symbols in File >> Find Symbol.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-21 18:48:10] |
| User427421 - Posts: 26 |
|
I feel so silly, I thought I had switched it... That was the issue, Thanks!
|
To post a message in this thread, you need to log in with your Sierra Chart account: