Login Page - Create Account

Support Board


Date/Time: Sat, 30 Nov 2024 06:31:43 +0000



Account connection not allow

View Count: 325

[2022-12-19 15:46:25]
User660727 - Posts: 50
Trading Evaluator - Delayed | Logon error received from server: Secondary instance is not allowing connections to this server | 2022-12-18 20:42:14.752
[2022-12-19 21:16:33]
John - SC Support - Posts: 36350
One of the servers had some work done on Sunday night, so it was taken down for a bit. This most likely was related to this. If you are still having an issue, then please let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2022-12-19 23:07:26]
Sierra Chart Engineering - Posts: 104368
You should not continue to be getting that. It can be disregarded.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2022-12-19 23:07:36

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account