Support Board
Date/Time: Sat, 30 Nov 2024 04:37:03 +0000
Charting Gaps
View Count: 577
| [2022-12-18 03:22:38] |
| jugs - Posts: 5 |
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I was wondering about the feed a couple of days prior to the current day. My charts are set to MNQ and do not load the actual data, instead, there is one price listed every once in a while. Also, this prevents me from being able to use the replay mode. I have CME exchange groups 2 and 4 and package 11. My service selection on data/trade is already set to my broker: IronBeam. What should I do?
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| [2022-12-19 17:58:04] |
| John - SC Support - Posts: 36350 |
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What you are stating does not sound correct, but can you please give us a screenshot of what you are seeing so we better understand what is occurring.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-19 19:52:25] |
| jugs - Posts: 5 |
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Of course! --- Here's what the past intraday data looks like from one month ago until today. https://www.sierrachart.com/image.php?Image=1671479115180.png All the data looks great and accurate. --- Here's what the data looks like a month prior and past. https://www.sierrachart.com/image.php?Image=1671479170459.png https://www.sierrachart.com/image.php?Image=1671479241524.png Sometimes there are bursts of data, but for the most part, large chunks are missing. --- Historical Intraday Data (Missing Data / Download Errors / Viewing More Data) I have visited this page and followed through on everything, if you could give some pointers it would be much appreciated. |
 Today1.png / V - Attached On 2022-12-19 19:32:01 UTC - Size: 136.87 KB - 101 views |
| [2022-12-19 23:15:14] |
| John - SC Support - Posts: 36350 |
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The gaps in the data are due to the limited life-time of a Futures Contract. You are going further back to when the trading for that particular contract (H of 2023) was not traded very much. If you are wanting to see data for previous contracts to see how the past data has looked, then you need to use a Continuous Futures Contract. Refer to the following: Continuous Futures Contract Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-20 00:00:43] |
| jugs - Posts: 5 |
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I solved it... thank you so much.
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