Support Board
Date/Time: Sat, 30 Nov 2024 04:44:09 +0000
Chartbook not compatible
View Count: 528
| [2022-12-17 13:06:51] |
| User314484 - Posts: 9 |
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Dear Team, My chartbook file giving an error of not compatible kindly contact Sierra chart support team for converting it. I have attached the file kindly convert it or fix it so I can use it in my sierra chart. Thanks. |
Private File |
| [2022-12-19 15:52:53] |
| John - SC Support - Posts: 36350 |
|
Attached is your updated chartbook.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
 DOMCHARTBOOK.cht - Attached On 2022-12-19 15:49:52 UTC - Size: 20.57 KB - 90 views |
| [2022-12-19 16:14:40] |
| User314484 - Posts: 9 |
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Dear John, Thank you very much for your help. The file is now compatible. However, the Quoteboard doesn't allow the list of symbols to appear on the column "Symbol". I have tried to enter in that column the contract "ZNU22-CBOT", when I press on "Ok", I still see nothing register. Please help me solve this problem. Regards William |
| [2022-12-19 22:34:42] |
| John - SC Support - Posts: 36350 |
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There is nothing different about the Quoteboard in terms of having updated the chartbook. Therefore, when you are wanting to enter a symbol by selecting the field under the Symbol column, you need to double-click on the particular field and then it will give you the ability to enter the symbol for that field. Or, you can enter a list of symbols by selecting the Symbols item on the Quoteboard menu and then entering the symbols into that window. Refer to the following: Getting Quotes: Setting Symbols For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-21 12:38:34] |
| User314484 - Posts: 9 |
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Thank you very much. All is okay now.
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