Support Board
Date/Time: Sat, 30 Nov 2024 04:30:07 +0000
Allowed System
View Count: 538
| [2022-12-14 19:37:23] |
| User117548 - Posts: 28 |
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Hi team, I wanna ask how can i use 3 computers at the same time ( same data, CME). Because i see that sierra can support up to 3 computers, but i can only see payment option for 2 Thank you |
| [2022-12-14 22:16:52] |
| John - SC Support - Posts: 36350 |
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Sierra Chart does allow multiple computers to be used simultaneously - and your account is setup (by default) to be able to have 3 computers running Sierra Chart at the same time. You can add 2 additional computers if you wanted to have a total of 5 running Sierra Chart at the same time. But, the issue is with the data feed. The exchanges only allow for 2 computers to be accessing the data at the same time (and to do this requires paying an extra exchange fee). So you are going to be limited in terms of what you can do due to the data restrictions. Refer to the information for connections for the Denali data feed at the following link: Denali Exchange Data Feed: Connections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-20 04:12:47] |
| User117548 - Posts: 28 |
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Hi team, Thank you for your reply. May i ask, for example, I may open another futures account in different broker ( let say amp, I currently use futures account from stage 5), so is there any way to use both these futures account and connect to my sierra chart? So I may increase number of allowed computers? Looking for your help. Thank you |
| [2022-12-20 05:15:05] |
| Sierra_Chart Engineering - Posts: 17267 |
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Yes of course you can do this. Just install another copy of Sierra Chart: Using Multiple Data and Trading Services at the Same Time You can use the same computer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-20 11:09:11] |
| User117548 - Posts: 28 |
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Hi team, Sorry I am not good at English, so this long article, I cannot read the whole page. Really sorry. I just wanna confirm that with 2 futures accounts from 2 different brokers ( AMP and Stage 5), is this possible to use same data ( future gold from Comex) in 3, 4 different computers? ( I have 3 personal computers and 1 VPS) I really appreciate your help |
| [2022-12-20 15:50:40] |
| John - SC Support - Posts: 36350 |
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The exchanges have more stringent rules with regards to allowing the data to multiple systems. You can get the data to two different computers at the same time, but you need to pay a second exchange fee in order to do so. You can not get the data at the same time to 3 or more computers. Refer to the information regarding number of connections for the data at the following link: Denali Exchange Data Feed: Connections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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