Support Board
Date/Time: Sat, 30 Nov 2024 06:53:32 +0000
Have Sierra Chart Denali subscription but can't get symbol data.
View Count: 324
| [2022-12-14 19:37:11] |
| User801236 - Posts: 1 |
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Hi, I believe I have subscribed to Sierra Chart's Denali data properly, but I get these messages when I try to connect to the data feed: Requesting market depth updates for: F.US.ENQZ22 if supported. | 2022-12-14 13:19:33.955 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.ENQZ22 | 2022-12-14 13:19:33.955 Requesting market depth updates for: F.US.EPH23 if supported. | 2022-12-14 13:19:33.955 CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.EPH23 | 2022-12-14 13:19:33.955 Not sure what I should be doing differently. |
| [2022-12-14 20:17:38] |
| Sierra_Chart Engineering - Posts: 17271 |
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You also need to activate the exchange that you need here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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