Support Board
Date/Time: Sat, 30 Nov 2024 07:26:41 +0000
Disappearing charts
View Count: 370
[2022-12-13 16:49:14] |
User452630 - Posts: 12 |
Hi I added a chartbook that I got from my trading friend, it worked for one day. On restarting the computer logging in and reloading the saved chartbook ( in the correct data folder), it comes up blank. It contains chartbook linked to es. Its not a data issue as the example workbook also contains es charts. I have deleted and reinstalled the same files from source ( ie. unsaved by me in sierra charts), but still blank. Any ideas? |
[2022-12-13 17:32:42] |
John - SC Support - Posts: 36350 |
Open the Chartbook and then select Edit >> Translate Symbols to Current Service. Most likely your friend uses a different service setting, which would mean a different set of symbols. The above command changes the symbols for what you need them to be. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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