Support Board
Date/Time: Sat, 30 Nov 2024 06:39:34 +0000
How to active software with Gain futures
View Count: 442
| [2022-12-13 16:22:52] |
| User684537 - Posts: 3 |
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How would l download version 2416 for use with Gain futures? Thank you Marv |
| [2022-12-13 16:36:48] |
| Sierra_Chart Engineering - Posts: 17270 |
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Follow the instructions here: Software Download: Full Control Rollback Procedure We also activated your Sierra Chart account for two weeks so you can do testing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-15 09:06:59] |
| User684537 - Posts: 3 |
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Thanks for the help... l now have version 2416 installed. l followed all the instructions in the GAIN futures site, but l still cannot connect Sierra with GAIN. l get the message attached below. What am l missing? Thanks Marv |
 No GAIN.jpg / V - Attached On 2022-12-15 09:03:03 UTC - Size: 54.06 KB - 78 views Attachment Deleted. No GAIN.jpg / V - Attached On 2022-12-15 09:04:10 UTC - Size: 54.06 KB - 80 views |
| [2022-12-15 17:05:14] |
| John - SC Support - Posts: 36350 |
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We have changed your account from being on a Trial to being on Package 11 for the same time. We do not allow for external connectivity during a trial, which is why you were getting the message. You should be fine now, but it is best to Exit from Sierra Chart and restart to ensure your local copy picks up the change.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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