Support Board
Date/Time: Sat, 30 Nov 2024 07:33:40 +0000
chart not showing data
View Count: 272
| [2022-12-12 20:19:53] |
| User538485 - Posts: 2 |
|
Hello, Up until this morning, I was able to access the numbers on the chart. But now it shows up as "0" Can you kindly advise? |
 Screenshot 2022-12-12 121809.png / V - Attached On 2022-12-12 20:18:18 UTC - Size: 160.72 KB - 76 views |
| [2022-12-12 21:33:23] |
| John - SC Support - Posts: 36350 |
|
Your account is fine in terms of being on Package 11 and having access to the Market Depth Data. But we do not know what study you are using to show the information or the source of the data. You will need to look at that source information to determine what is not correct. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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