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Date/Time: Sat, 30 Nov 2024 06:41:18 +0000

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LMAX Live Trading - DTC

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[2022-12-12 16:38:43] #1 [Go To First Post]
User21223 - Posts: 92
Hello Please let me know what is happening with Market Depth. Lmax data.LMAX Live Trading - DTC It shows a lot of levels, but the data is poorly refreshed

[2022-12-13 03:11:58] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17271
For what symbol? Would be best to ask LMAX this. You should see the same data though in Sierra Chart as you do in the LMAX trading software. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-13 04:26:28] #3 [Go To First Post]
User21223 - Posts: 92
See the EURUSD symbol. The market depth is wrong. I will add that the Bid Price is higher than the Ask Price. Screenshot in the attachment. The chart and Time and Sales Window work fine.


Lmax Market depth.png / V - Attached On 2022-12-13 04:19:59 UTC - Size: 113.74 KB - 85 views

[2022-12-13 13:52:23] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 17271
Based upon how market depth data from LMAX works, this would have to be a problem on the LMAX data side. However, we have reset the internal connections to the source LMAX data feeds. See if the issue is resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-12-13 17:20:55] #5 [Go To First Post]
User21223 - Posts: 92
The issue still exists.

[2022-12-13 20:15:51] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 17271
This is going to take some time to troubleshoot. We do observe this. Troubleshooting market depth data issues is very involved and difficult. Something must have changed on the LMAX side causing this. This has not occurred before. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-12-14 05:27:53

[2022-12-14 05:27:22] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 17271
This is now resolved. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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