Support Board
Date/Time: Sat, 30 Nov 2024 10:47:17 +0000
trade activity log mixing trades from accoutns
View Count: 382
| [2022-12-05 18:16:14] |
| jakeybleez - Posts: 56 |
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hello! starting the other day my trade activity log shows trade from all of my accounts under one of the accounts. i thought it would go away but it is still doing it. i am currently on the "evaluator" server any info on why or how i could go about fixing this would be GREATLY appreciated thanks and have a wonderful weekend |
| [2022-12-05 22:26:29] |
| John - SC Support - Posts: 36350 |
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Make certain that you have selected just a single account in the filtering options at the top and be sure to select the Apply button after making a selection to apply that filtering to what is displayed. If this does not resolve your issue, then we need to see an image of what you are seeing and we would need for you to select File >> Export to export your log and then attach that file to this thread for us to review. Refer to the following for attaching files: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-06 15:07:27] |
| jakeybleez - Posts: 56 |
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hello, yes i have been filtering the settings correctly. This morning I placed trades on 3 separate account. "BSSS", "TICK", and "SIM 3". yet they all show on "sim 3"'s filter on the log. attached is the exported log. thanks |
 tradinglogwerror.txt - Attached On 2022-12-06 15:05:09 UTC - Size: 20.39 KB - 157 views Attachment Deleted. |
sim3.jpg| [2022-12-06 16:17:27] |
| John - SC Support - Posts: 36350 |
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Your Trade Activity Log shows that all the trades are for the Sim3 account. Do you have the Order Allocation to Trade Account setup such that orders from another account are copied to the Sim3 account? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-06 16:52:15] |
| jakeybleez - Posts: 56 |
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no i do not have have order allocation set up to copy to another account. yeah I also saw that the trade activity log says that all the trades were from "sim3", when they were not. I'm not sure why it is not registering properly
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| [2022-12-08 17:37:03] |
| Sierra_Chart Engineering - Posts: 17272 |
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If the Trade Account is specified to be "sim3" for a fill in the Trade Activity Log, then the order absolutely was submitted for that account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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