Support Board
Date/Time: Sat, 30 Nov 2024 10:47:48 +0000
First month trial market data
View Count: 411
| [2022-12-02 08:18:41] |
| User117548 - Posts: 28 |
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Hi team, I want to active first month trial market data. I already actived package service number 12 (56$/ month) and I would like to receive real time data from COMEX ( for future GU). Whenever I try to active the data, it requires to have enough money in my credit, however, my friend said that I dont need money to active first month trial. Please help me, thank you |
| [2022-12-02 17:31:46] |
| John - SC Support - Posts: 36350 |
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You filled out your exchange agreements to list yourself as a Professional. The Professional exchanges do not have a free trial. In order to get the one month free you need to be a non-professional. If you qualify for a non-professional (you are not listed as a Professional and you you have a live, funded, futures trading account) then you can re-submit the exchange agreements and we will change your status. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-02 19:22:06] |
| User117548 - Posts: 28 |
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I already submitted another agreement and list myself as Non professional. Please kindly check it and help me to process one month free. Thank you Date Time Of Last Edit: 2022-12-02 19:24:33
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| [2022-12-02 22:54:44] |
| John - SC Support - Posts: 36350 |
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Your new agreements have been accepted and you are now set as a Non-Professional. Keep in mind, it is still necessary for you to connect your Sierra Chart to your trading account in order to verify the account. Until that is done, you will still not be able to get the Real-Time data. What trading service are you using with Dorman? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-06 14:09:57] |
| User117548 - Posts: 28 |
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Hi team My trading service: Teton CME Order Rounting Clearing Firm: Dorman Future Account Number: I just updated it again in my agreement. Please check it. Thank you |
| [2022-12-06 15:56:22] |
| John - SC Support - Posts: 36350 |
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Everything looks fine and we see you activated the Full CME Group.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-12-06 17:46:41] |
| User117548 - Posts: 28 |
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Thank you! I just figured out how to do it. Really appreciate your help. Please close this topic as I found what i need |
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