Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 18:26:12 +0000



sticky positions from demo persistent in real account

View Count: 1113

[2014-05-27 15:31:23]
User10359 - Posts: 1
Hi
I can 't remove an old position opened with a demo.

------------
Rithmic DTC: Received Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. | 2014-05-27 10:06:12
Rithmic DTC: Received Open Orders request reject message. Reject reason: Account information not available to get Open Orders. | 2014-05-27 10:06:12
Rithmic DTC: Received Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. | 2014-05-27 10:06:19
Rithmic DTC: Received Open Orders request reject message. Reject reason: Account information not available to get Open Orders. | 2014-05-27 10:06:19
Rithmic DTC: Received Trade Positions request reject message. Reject reason: Account information not available to get Trade Positions. | 2014-05-27 10:08:22
Rithmic DTC: Received Open Orders request reject message. Reject reason: Account information not available to get Open Orders. | 2014-05-27 10:08:22
Order price: 0.000000. Symbol: ZFM4 | 2014-05-27 10:19:17
Trade Order Error - Rithmic DTC order report (Order reject). Info: Invalid symbol. Internal Order ID: 43201. Service Order ID: (none). Symbol: ZFM4 | 2014-05-27 10:19:17
------------------
thanks
[2014-05-27 22:22:42]
Sierra Chart Engineering - Posts: 104368
Refer to this page:
https://www.sierrachart.com/index.php?l=helpdetails80.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account