Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 17:37:15 +0000



cannot connect do datafeed

View Count: 1105

[2014-05-25 07:58:13]
User30743 - Posts: 365
hello, ive been facing problems with connection to datafeed, i cant coonect althout my internet is working, the dafafeed is set ok and everything should work well.

any tips where the problem might be?
imageconnect.png / V - Attached On 2014-05-25 07:58:06 UTC - Size: 100.1 KB - 364 views
[2014-05-26 07:10:34]
Sierra Chart Engineering - Posts: 104368
You are encountering a "permission denied" error when connecting to Rithmic. Refer to step number 15 here:
http://www.sierrachart.com/?l=doc/Rithmic.php#SetupInstructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account