Support Board
Date/Time: Thu, 20 Mar 2025 16:01:43 +0000
Numbers Bars Historical Pullback Values (COT values) partially displaying zeroes
View Count: 594
| [2022-11-09 21:53:21] |
| dwfleener - Posts: 8 |
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https://www.sierrachart.com/image.php?Image=1668030754739.png I am on SC version 2393. We are using the CQG and Denali feed. It seems any chart I load with the Numbers Bars Historical Pullback (COT) values only a small subset of the footprints (newer data to the right of the chart) correctly display the values at the top and bottom and the rest of he values (towards the left of the chart to the beginning of the footprints) show zeroes. I have Historical Pullback values enabled in the chart settings (hence some of the values displaying as they should). What could cause this? I remember in older SC versions all of the footprints (Numbers Bars bars) correctly had COT values on the top and bottom. This is a serious issue given our automated custom studies/strategies rely on this data. I must stay on SC 2393 at the moment so I hope this isn't the issue. Also, I cannot get more than about a month of data to load on a single chart even with Continuous Contracts enabled. |
| [2022-11-09 22:29:04] |
| John - SC Support - Posts: 38827 |
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You are using CQG data and where you are seeing those zeros is where you are missing data from that data feed. The only way to solve this is to use the Denali Exchange Data Feed for your data. Refer to the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-09 22:33:02] |
| dwfleener - Posts: 8 |
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Will I need a trading account linked in order to do this? One of the agreements asks for a trading account number. I am not sure if it is the correct agreement on the account. I have Denali active on the account with Service Level 11 so I thought that was enough. I couldn't get all of the agreement pages to work earlier. Thanks.
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| [2022-11-09 22:46:25] |
| dwfleener - Posts: 8 |
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Is the Uniform Subscriber Agreement necessary to be completed with a funded account for this to function correctly?
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| [2022-11-09 22:54:10] |
| John - SC Support - Posts: 38827 |
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In order to get the CME Group data, you do need to have a live, funded, futures trading account. But your CQG account will work for this. Therefore, enter your Broker's name in the FCM category and your CQG account number. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-11-09 23:16:54] |
| dwfleener - Posts: 8 |
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What about the "Clearing Firm" category?
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| [2022-11-10 00:57:50] |
| dwfleener - Posts: 8 |
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It seems your suggestion resolved the issue. Thanks.
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