Support Board
Date/Time: Fri, 29 Nov 2024 04:41:46 +0000
Data download very slow
View Count: 892
| [2022-11-07 11:11:12] |
| User97684 - Posts: 136 |
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HI, I am hard wired to 100 mbps router, yet 'delete all data and download ' takes hours, and the speed is 1.1-1.5 mbps at best. as a result i am lucky to get all data, usually not all. I have never had this issue before. I use DEnali and teton. Many thanks |
| [2022-11-07 12:26:35] |
| Sierra_Chart Engineering - Posts: 17218 |
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What symbol is currently being downloaded that is taking a long time? Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-07 12:27:00
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| [2022-11-08 06:22:27] |
| User97684 - Posts: 136 |
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HI, thanks. .. it is MES and ES that I am using on DEnali. I also need the historic tick data, so can't really switch to 1 min... |
| [2022-11-29 19:28:33] |
| User868766 - Posts: 11 |
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I dont know if am having the same issue BUT also me am having a solid internet connection BUT the rendering time as well as Lag is happening to me and data isnt real time and am using Rithmic which hasnt been an issue before until monday hence i cant trade as a result of this delay , even tested in Sierra SiM and still having the same issue
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| [2022-11-30 14:47:25] |
| Sierra_Chart Engineering - Posts: 17218 |
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In regards to post #3, therefore we do not know how to help with this. If there is poor Internet connectivity between your computer and the server there is not much we can do if you want tick by tick data. In regards to post #4 we cannot help with that either. Other than recommending using the Denali Data Feed: Denali Exchange Data Feed One thing you can do though as an experiment is use our Delayed Data Feed first and see how that works for you: Delayed Exchange Data Feed If it works much better as compared to Rithmic even though the data would be delayed, then you will know that the Denali Data Feed will work much better for you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-11-30 14:49:03
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| [2023-03-09 14:16:22] |
| User97684 - Posts: 136 |
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Hi, Just to mention - Data download slow again today on 'Delete all data and download, on DEnali feed for ES ans MES. 90 mins or more with speed of 1.6 mbps on 50 mbps link. What download speed should i be expecting to achieve? Many thanks, |
| [2023-03-09 15:25:44] |
| User868766 - Posts: 11 |
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Same as i have data delay issue with rithmic , recently, never had any delay by minutes/seconds before, until this week,, despite have a hard-wired connection always, so am perplexed by this. I have gone through most solutions Sierra has setup in the guides for such issues to no avail. Coz the Latency am having is crazy. Any suggestions apart from Denali. Coz my country doesn't have access to most brokers even those suggested by Sierra, so i can't get Denali even if i wanted to! Thanks and best regards for everything Team! Date Time Of Last Edit: 2023-03-09 15:29:13
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| [2023-03-09 17:14:45] |
| John - SC Support - Posts: 36350 |
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With regards to posts #6 and #7, there is nothing we can do to specifically help these situations. Post #6, if you are downloading a lot of data, particularly historical 1 tick data and there is a bottleneck somewhere on the Internet, then it is going to take time. Post #7, if you have a live, funded, futures trading account, then you can get the Denali data feed at the non-professional rate. Refer to the information at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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