Support Board
Date/Time: Wed, 27 Nov 2024 04:46:05 +0000
Notice: New EUREX Exchange Fees effective June 1 for Sierra Chart Data Feed
View Count: 5629
| [2014-05-22 23:18:16] |
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For those of you are using the Sierra Chart Real-time and Historical Exchange Data Feed and have activated the EUREX exchange, below is the new pricing effective June 1. There is an additional 5% that will be added to these prices. Non-Professionals:
Level I - $15 Level I & Level II - $20 Professionals: Level I - $55 Level I & Level II - $75 If you want to use this EUREX with this data feed, this will be the pricing effective June 1. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-22 23:18:51
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| [2014-05-26 15:31:43] |
| chris12 - Posts: 53 |
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excuse me but 5% of what ??
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| [2014-05-26 19:44:23] |
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This means 5% of the exchange fee. So 15 USD would be 15.75 USD. There are marked up 5% to cover payment card processing costs. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-28 08:31:47] |
| gfs117 - Posts: 24 |
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I'm currently subscribed to the Eurex feed and I want to keep the level 2 data. 1/ Is there anything I have to do or will I be switched over automatically? 2/ The feed will cost 21 USD instead of the 31.50 USD it costs now? Is that correct? |
| [2014-05-28 08:39:08] |
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1. Let us get back to you on this. 2. Yes the price is going to go down. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-29 02:22:32] |
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What we have decided to do with regards to the EUREX exchange for those who are currently subscribed to the EUREX exchange, is we are going to deactivate the EUREX exchange for automatic renewal for anyone who who has it currently activated under Sierra Chart account. We will then put out a notice for you to activate the EUREX exchange of your choice any time on or after June 1. These are the choices: Non-Professionals:
Level I - $15 Level I & Level II - $20 Professionals: Level I - $55 Level I & Level II - $75 Based upon the exchange questions, if you are considered a professional you will see the professional pricing. Otherwise, you will see the nonprofessional pricing. When activating an exchange, it is necessary to restart Sierra Chart for it to receive the updated entitlements. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-29 02:23:35
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| [2014-06-23 11:32:17] |
| User54890 - Posts: 2 |
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Hello if i want the Dax Futures live feed , what is feed i need to subscribe from you ? Thank's in advance for your help Philip Date Time Of Last Edit: 2014-06-23 11:33:20
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| [2014-06-23 13:58:36] |
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You will need to subscribe to the Sierra Chart Exchange Data Feed. The set up instructions are here: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php And you will have to activate the EUREX exchange. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-23 14:16:32] |
| User54890 - Posts: 2 |
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Thank's for your reply ,and i have a stupid question .what is the difference between Eurex with market depth and Eurex Professionel feed . what type of information are added to Professionel feed ? on my graph i would to have volume profile market depth footprint Thank's in advance ... Philip |
| [2014-06-23 19:21:31] |
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The professional and nonprofessional EUREX data feeds are the same. There is only different pricing based upon whether the exchange considers you professional based upon the exchange questions you have to answer for your account. You will need the EUREX exchange with Market Depth since you require market depth data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-07-22 05:44:25] |
| dez - Posts: 45 |
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Hi, I removed the accounts for the last 2 months at $ 15, I'm not looking for Eurex, how to stop it? What is it charged? thanks
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| [2014-07-22 06:14:22] |
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We do not know what you are referring to. Your Sierra Chart account has no payment or charges on it on it. Possibly these are charges from your broker/trading service. Please contact them. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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