Support Board
Date/Time: Wed, 19 Mar 2025 16:55:18 +0000
SC Update
View Count: 367
[2022-10-26 19:35:40] |
KyleK - Posts: 28 |
when updating to current version. I get Windows 32 error and update does not load. please advise
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[2022-10-26 20:27:40] |
John - SC Support - Posts: 38800 |
Windows 32 error would imply that Sierra Chart was running when you were trying to update it. This will not work. You need to have Sierra Chart not running when you perform the update. The best way to do this is to start the update by selecting Help >> Download Current Version (or Download Pre-Release). If you used Help >> Download release and you still had an issue, then did you have any Sub-Instances running? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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