Support Board
Date/Time: Wed, 19 Mar 2025 16:58:23 +0000
data missing for a specific time frame
View Count: 342
| [2022-10-25 12:40:20] |
| moveupwithmike - Posts: 25 |
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So I went to edit -> Edit/Download Data - Intraday Chart - I assume what I could do is here is choose a date redownload data from that date. I chose a date and hit the Delete and Download Data from Current Position to End. I confirmed when the alert box came out. Now I have no download from the data I chose until today which of course affects a lot of indicators especially DVA. I went through the thread that said go create a new chart and then delete the contracts but when I reconnect there is no change. How can I get the data back for that time frame. I am missing 3 months, from July to today. Yes, Ive tried edit -> delete all data Date Time Of Last Edit: 2022-10-25 13:03:28
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| [2022-10-25 15:58:24] |
| John - SC Support - Posts: 38800 |
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This is a problem with the Rithmic data. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy The only solution is to use our Denali Exchange Data Feed. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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