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Date/Time: Wed, 19 Mar 2025 16:52:26 +0000



NOT CONNECTED

View Count: 365

[2022-10-24 23:03:58]
Albert - Posts: 11
I receive this message: NO CONNECTED. Please help
[2022-10-25 06:49:31]
Sierra_Chart Engineering - Posts: 18843
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Connect to the data feed:

Select "File >> Disconnect"

Select "File >> Connect to Data Feed"

After about 30 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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