Support Board
Date/Time: Wed, 19 Mar 2025 17:01:01 +0000
Please Fix Bars Draw Style Graphical Glitch
View Count: 529
| [2022-10-22 12:41:21] |
| esMike - Posts: 73 |
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This one pixel glitch is driving me crazy. Bars drawing style is one pixel different on the bottoms for different bar width. Width of two and higher bars all draw the same at the bottom. But size one bars draw one pixel longer at the bottom. See attached. This is visible when overlaying multiple Bar Top/Bar Bottom drawings. Update: After looking closely at the glitch, the problem is that bars wider than one pixel are drawn one pixel short on the bottom. Date Time Of Last Edit: 2022-10-22 12:54:39
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 barGlitch.png / V - Attached On 2022-10-22 12:40:54 UTC - Size: 6.67 KB - 126 views glitchZoomed.png / V - Attached On 2022-10-22 12:41:02 UTC - Size: 74.82 KB - 121 views |
| [2022-10-24 23:21:03] |
| Sierra_Chart Engineering - Posts: 18843 |
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Are you using OpenGL?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-25 05:22:47] |
| esMike - Posts: 73 |
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OpenGL? Using standard Intel/Nvidia system. I thought Sierra just used native windows pixel painting for rendering. You can select a graphical renderer? |
| [2022-10-25 15:36:52] |
| John - SC Support - Posts: 38800 |
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The setting to decide whether to use OpenGL is the following: Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other) Let us know if this is set to Yes or No on your system. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-25 16:29:45] |
| esMike - Posts: 73 |
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Nope, not checked.
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| [2022-10-25 17:13:30] |
| Sierra_Chart Engineering - Posts: 18843 |
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We will check on this. But give us some time.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-26 12:01:31] |
| Sierra_Chart Engineering - Posts: 18843 |
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We want you to provide us the particular chart, that shows this issue. Instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-26 12:01:57
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| [2022-10-26 14:14:04] |
| esMike - Posts: 73 |
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I created a chartbook with default studies to demonstrate the glitch.
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 glitchChartbook.Cht - Attached On 2022-10-26 14:12:46 UTC - Size: 3.46 KB - 288 views Attachment Deleted. glitchDemo.png / V - Attached On 2022-10-26 14:13:37 UTC - Size: 8.23 KB - 107 views |
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