Support Board
Date/Time: Wed, 19 Mar 2025 16:52:28 +0000
Incorrect scaling in CME 3-Month SOFR data
View Count: 521
| [2022-10-21 16:37:42] |
| Christopher Hine - Posts: 10 |
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Hi, when I try and load the CME 3-month SOFR data the scaling appears incorrect except for the most recent days data, which leads to a big gap up in the chart. I have tried deleting and reloading the data but still reverts to the original. I also checked the data via the ‘Edit Data’ option, and it actually looks correct, but the scaling applied in the chart is not. Is there a work around or a way I can adjust the scaling? I have attached images of the chart with and without the last data point and also the data in the Edit Data screen. Thanks Chris |
 3 Month SOFR chart (SRH23) without latest days data.jpg / V - Attached On 2022-10-21 16:35:02 UTC - Size: 15.31 KB - 117 views 3 Month SOFR chart (SRH23) with latest data point.jpg / V - Attached On 2022-10-21 16:35:10 UTC - Size: 13.38 KB - 116 views Data Screenshot 2022-10-21 122652.jpg / V - Attached On 2022-10-21 16:35:17 UTC - Size: 304.61 KB - 113 views |
| [2022-10-21 18:47:31] |
| John - SC Support - Posts: 38800 |
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It looks like you have the Chart >> Chart Settings >> Symbol >> Historical Chart Multiplier set to a value other than 1. Check this and change it to 1 if is not already. Refer to the following: Chart Settings: Historical Price Multiplier (Chart >> Chart Settings >> Symbol >> Symbol Settings menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-21 18:55:03] |
| Christopher Hine - Posts: 10 |
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Hi John, just changed it back to 1 and its displaying correctly now. Thanks for your help and quick response.
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| [2022-10-22 12:19:14] |
| Sierra_Chart Engineering - Posts: 18843 |
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There is a problem on the Sierra Chart side with this. 1. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings 2.Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. 3. Set the Chart >> Chart Settings >> Symbol >> Historical Price Multiplier back to .01. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-10-22 12:19:27
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