Support Board
Date/Time: Wed, 19 Mar 2025 14:10:35 +0000
Full CME group feed not working
View Count: 392
| [2022-10-21 11:04:39] |
| zoglog - Posts: 12 |
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Hi I've just paid for full CME Group feed and its still delayed on my SC. The Eurex feed works fine but CME not working. Any ideas? Thanks |
| [2022-10-21 15:53:30] |
| Sierra_Chart Engineering - Posts: 18841 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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