Support Board
Date/Time: Wed, 19 Mar 2025 16:55:17 +0000
Trade Order Error
View Count: 370
| [2022-10-21 06:20:31] |
| User927071 - Posts: 4 |
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Only happens with live money. When my order gets taken it produces this error and removes all my instructions including stop loss with contracts just sitting there. Trade Order Error - CQG order update. Status: REJECTED. Text: The order type is not allowed for the commodity. Internal Order ID: 4376. Service Order ID: 1952548522. Symbol: F.US.MESZ22. Account: 143281 | 2022-10-20 13:21:35.744 * Trade Order Error - CQG order update. Status: REJECTED. Text: This order was rejected with other order in compound order. Internal Order ID: 4377. Service Order ID: 1952548523. Symbol: F.US.MESZ22. Account: 143281 | 2022-10-20 13:21:35.744 * Trade Order Error - CQG order update. Status: REJECTED. Text: The order type is not allowed for the commodity. Internal Order ID: 4379. Service Order ID: 1952548524. Symbol: F.US.MESZ22. Account: 143281 | 2022-10-20 13:21:35.744 * Trade Order Error - CQG order update. Status: REJECTED. Text: This order was rejected with other order in compound order. Internal Order ID: 4380. Service Order ID: 1952548525. Symbol: F.US.MESZ22. Account: 143281 | 2022-10-20 13:21:35.745 * |
| [2022-10-21 08:01:08] |
| Sierra_Chart Engineering - Posts: 18843 |
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Do not use Market if Touched order types. This is most likely is the reason for the problem.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-21 08:06:54] |
| User927071 - Posts: 4 |
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Thank you. Will try it out next week and will update the thread.
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| [2022-10-26 13:28:40] |
| User927071 - Posts: 4 |
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Changing my order type did fix the problem. Thanks.
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