Support Board
Date/Time: Wed, 19 Mar 2025 13:57:45 +0000
Trade Order Error
View Count: 517
| [2022-10-18 23:44:54] |
| User970578 - Posts: 2 |
|
hello. It won't let me send live orders. I get this error message: Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: XXX. Service Order ID: (none). Symbol: F.US.MESZ22. Account: XXXXXX | 2022-10-18 19:40:47.768 ----- Original in Spanish: hola. no me deja lanzar ordenes en real .Me sale este mensaje : Date Time Of Last Edit: 2022-10-18 23:45:17
|
| [2022-10-19 15:41:42] |
| John - SC Support - Posts: 38786 |
|
You have selected your trading account, but the system is still in Simulation Mode. Select Trade >> Simulation Mode On to deselect Simulation Mode (when in Simulation Mode there will be a checkmark next to Simulation Mode On, otherwise when you are in live trading it will not have a checkmark). Refer to the following for more information: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-19 15:54:58] |
| Sierra_Chart Engineering - Posts: 18841 |
|
You need to disable the Trade >> Trade Simulation Mode On within the main instance of Sierra Chart. Not a sub instance.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: