Support Board
Date/Time: Wed, 19 Mar 2025 13:57:44 +0000
how to upgrade the service?
View Count: 377
| [2022-10-17 13:05:16] |
| User638676 - Posts: 13 |
|
Please, I need a clear instruction as to how I can upgrade my current service to Service Package 5 Base Advanced. Also, I have not used the service I purchased even once yet so I'm hoping the upgrade could begin and cover a full 3 month period. I'm sorry, as someone completely new to your services I just find your info pages VERY confusing and the lack of phone / online chat service VERY frustrating. I really need a bit of help. Since I'm actually trying to pay you more money I would expect some interest from your end. I have 2 tickets raised now regarding this - yet to hear from you. Any chances? Thank you kindly |
| [2022-10-17 16:32:20] |
| John - SC Support - Posts: 38786 |
|
We see that your account is now on Package 5. So it looks like you are all set.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-17 20:44:40] |
| Sierra_Chart Engineering - Posts: 18841 |
|
Let us know if you need more help with anything.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: