Support Board
Date/Time: Wed, 19 Mar 2025 07:35:51 +0000
When i open a position it changes to simulation
View Count: 378
| [2022-10-17 06:40:38] |
| Rosalba - Posts: 13 |
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Hello I have since yesterday update the issue when i try to open a position with my live account the plattform changes to simulation. So i get open a position in simulation instead of live account. I have posted the error message in the trade service. Thank you |
 2022-10-17 08_39_49-Trade Service Log.png / V - Attached On 2022-10-17 06:40:26 UTC - Size: 71.07 KB - 96 views |
| [2022-10-17 06:48:56] |
| Rosalba - Posts: 13 |
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it might be from yeseterday as i faced issue after patching sierra chart to new version. If i try to set to CQG i get this error |
| [2022-10-17 13:14:51] |
| Rosalba - Posts: 13 |
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I reverted back to old SC version to have the possibility to trade. So im using right now version 2393 . If i update to the new version i get definitly the error with the history data. |
| [2022-10-17 16:48:16] |
| John - SC Support - Posts: 38782 |
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What you are seeing is correct. With version 2394 and higher we no longer bring in data from CQG for the CME Group and EUREX. Therefore, you either need to stay on version 2393 or you would need to use our Denali Exchange Data Feed for your data. Refer to the following regarding the Denali Exchange Data Feed: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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