Support Board
Date/Time: Tue, 26 Nov 2024 18:48:12 +0000
TTNet/AMP : ICE exchange, TT order update (Rejected). ,
View Count: 1036
[2014-05-21 06:20:46] |
salsem - Posts: 43 |
Sierra Chart version 1139 Problems Order rejected only ICE exchange Trade Service Log getting this message: Trade Order Error - TT order update (Rejected). Info: ClearingFirm (TAG 439) is required for SMA accounts.. Internal Order ID: 20660. Service Order ID: 0230MU246. Symbol: R2000 Ind Mini-Jun14-ICE_IPE | 2014-05-21 02:05:22 Thanks in advance waiting for reply SEW |
[2014-05-21 06:50:45] |
Sierra Chart Engineering - Posts: 104368 |
Let your trading/broker service know you are getting this: Info: ClearingFirm (TAG 439) is required for SMA accounts. This tag should be set by the FIX adapter. So it is a configuration that needs to be done through your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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