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Support Board

Date/Time: Wed, 19 Mar 2025 07:39:08 +0000

How to Post a Message for Support

Data for today

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[2022-10-14 13:58:15] #1 [Go To First Post]
OriolCasas - Posts: 189
Hello, Can you give me 1 more day of trial? I expected it will run throughout the week but it ended one day earlier (than I expected) I plan on buying a membership this weekend. Thank you

[2022-10-14 14:04:18] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 18840
Yes of course. This is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-10-15 16:31:09] #3 [Go To First Post]
OriolCasas - Posts: 189
Ok. Thank you! Small question. If I renew this now and pay for the data and platform. Will I get a full 30 days of use or will that be interrupted once the month ends? Thank you

[2022-10-15 18:47:57] #4 [Go To First Post]
Sierra_Chart Engineering - Posts: 18840
For each month of Sierra Chart that you pay for, 31 days is added on to the existing ending date of the account or the current date, if the account is expired. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2022-10-15 18:58:29] #5 [Go To First Post]
OriolCasas - Posts: 189
Ok thank you. And for the data?

[2022-10-16 09:21:13] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 18840
If you are referring to exchange fees, refer to: Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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