Support Board
Date/Time: Tue, 26 Nov 2024 17:27:56 +0000
problems with wine
View Count: 1307
| [2014-05-20 17:53:40] |
| TheFibber - Posts: 83 |
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hi. i installed SC in an ubuntu sistem. the program works but i have some problems with sc historical data. with the default port 443 i don't recive any history data so i changed to port 80 and i got only intraday history for forex not futures. for sc forex real time i got only last data no history.. |
| [2014-05-20 18:14:05] |
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Post a copy of the Message Log following the steps here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support |
| [2014-05-20 18:53:04] |
| TheFibber - Posts: 83 |
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hi. i installed SC in an ubuntu sistem. the program works but i have some problems with sc historical data. with the default port 443 i don't recive any history data so i changed to port 80 and i got only intraday history for forex not futures. for sc forex real time i got only last data no history.. the log: Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLN14.scid | 2014-05-20 18:51:03 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\CLN14.scid | 2014-05-20 18:51:06 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\A6M14.scid | 2014-05-20 18:51:20 SC Historical Data - Starting real-time market data updates for: A6M14 | 2014-05-20 18:51:20 SC Historical Data: Subscribing to market data in the service client is not supported. Symbol: A6M14 | 2014-05-20 18:51:20 HD Request # 19 - Downloading Intraday chart data for A6M14 to the file A6M14.scid. Service: cme | 2014-05-20 18:51:20 HD Request # 19 - Download start Date-Time: 2013-11-15 18:51:20.0 | 2014-05-20 18:51:20 HD Request # 19 - Using server: scdf2.sierracharts.com port 10149 | 2014-05-20 18:51:20 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-20 18:51:20 Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2014-05-20 18:51:20 Socket shutdown error. Unknown Windows error code 10058. | 2014-05-20 18:51:20 Socket has been shutdown and closed. | 2014-05-20 18:51:20 HD Request # 19 - Error downloading historical Intraday data for A6M14. The network socket has been closed. Retrying download. | 2014-05-20 18:51:21 HD Request # 19 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for A6M14 | 2014-05-20 18:51:21 HD Request # 20 - Downloading Intraday chart data for A6M14 to the file A6M14.scid. Service: cme | 2014-05-20 18:51:21 HD Request # 20 - Download start Date-Time: 2013-11-15 18:51:21.0 | 2014-05-20 18:51:21 HD Request # 20 - Using server: scdf1.sierracharts.com port 10149 | 2014-05-20 18:51:21 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-05-20 18:51:21 Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2014-05-20 18:51:21 Socket shutdown error. Unknown Windows error code 10058. | 2014-05-20 18:51:21 Socket has been shutdown and closed. | 2014-05-20 18:51:21 HD Request # 20 - Error downloading historical Intraday data for A6M14. The network socket has been closed. Retrying download. | 2014-05-20 18:51:21 HD Request # 20 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for A6M14 | 2014-05-20 18:51:21 HD Request # 21 - Downloading Intraday chart data for A6M14 to the file A6M14.scid. Service: cme | 2014-05-20 18:51:21 HD Request # 21 - Download start Date-Time: 2013-11-15 18:51:21.0 | 2014-05-20 18:51:21 HD Request # 21 - Using server: scdf2.sierracharts.com port 10149 | 2014-05-20 18:51:21 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-05-20 18:51:21 Error received in OnConnect while connecting. Windows error code 10061: Connessione rifiutata. | 2014-05-20 18:51:21 Socket shutdown error. Unknown Windows error code 10058. | 2014-05-20 18:51:21 Socket has been shutdown and closed. | 2014-05-20 18:51:21 HD Request # 21 - Error downloading historical Intraday data for A6M14. The network socket has been closed. Retrying download. | 2014-05-20 18:51:21 HD Request # 21 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for A6M14 | 2014-05-20 18:51:21 HD Request # 21 - Intraday download COMPLETE for A6M14. Completion time: 0s | 2014-05-20 18:51:21 Real-time Intraday chart data file updates started for A6M14 | 2014-05-20 18:51:21 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\A6M14.scid | 2014-05-20 18:51:24 S |
| [2014-05-20 19:18:03] |
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If you are using port 80 and the Sierra Chart Historical Data Service, you should be getting historical futures data. We cannot tell what problem there is, because this log does not show using port 80 but 10149. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-20 19:32:33] |
| TheFibber - Posts: 83 |
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i put the number port 80 on the http ssl proxy port in the ''max historical intraday days to download'' in the data configuration...is it right? if where is the place to fill it in?
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| [2014-05-20 19:56:26] |
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Refer to the documentation here on how to enable the usage of port 80: http://www.sierrachart.com/index.php?l=doc/helpdetails41.html#UsingPort80 Sierra Chart Support |
| [2014-05-20 21:17:31] |
| TheFibber - Posts: 83 |
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perhaps i found the problem...version program Non-.NET Version in the settings hasn't the SC Server Settings. or better there is a service settings but is not adjustable...is blocked...the attach is the screenshot
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 Istantanea - 20052014 - 23:15:49.png / V - Attached On 2014-05-20 21:17:03 UTC - Size: 90.82 KB - 346 views |
| [2014-05-21 16:04:39] |
| TheFibber - Posts: 83 |
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no one can help me? i repeat the question: in the wine program of SC it's not possible to set the port to 80...see my last post |
| [2014-05-21 16:40:00] |
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We have been working on changing the Data/Trade Service settings and what you see is not completely consistent with the documentation. The setting is there, but you just need to scroll down and expand the SC Server Settings in the list. What you changed is the HTTP SSL proxy port. That is different. The easiest thing to do is to update Sierra Chart with Help >> Download Prerelease to get the latest version. We have restored the Data/Trade Service Settings window similar to the way it was before. After updating, follow the instructions here: http://www.sierrachart.com/index.php?l=doc/helpdetails41.html#UsingPort80 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-05-21 16:40:32
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| [2014-05-21 16:59:49] |
| TheFibber - Posts: 83 |
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Ok it's ok thanks Andrea |
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