Support Board
Date/Time: Tue, 26 Nov 2024 16:43:11 +0000
problem with speed
View Count: 1010
| [2014-05-20 13:56:56] |
| mayerrs - Posts: 70 |
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hi, i want to ask you about speed of sierra. first, i ahve to say i have opened 18chartbooks and in 16 of them i use 6charts and DOM and in 1 of them 32charts and in lastone i have opened 16cahrts. i want to ask you if this may be problem for sieera with speed. i use 2 copies of sierra. in generaly i use interactive brokers. i use it for DOM and also i have opened 2nd copy of sierra for infinity futures which is datafeed i use for charts in 1st copy my sierra. and here is the point. in DOM i can see moving prices but in the charts the moving of prices is much more slow then in the DOM which is problem. many times the price in the chart frizes but in the DOM the price is still moving. what may be wrong? maybe better word is there is major lag. and especially in indices when the move is little bit faster. thank you Date Time Of Last Edit: 2014-05-20 14:33:27
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| [2014-05-20 14:32:36] |
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You might want to adjust the Global Settings >> General Settings >>Chart Update Interval: http://www.sierrachart.com/index.php?l=doc/doc_GeneralSettings.html#CUI Are you referring to the last trade price when comparing between a chart and Trade DOM? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-20 14:35:31] |
| mayerrs - Posts: 70 |
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yes, exactly like that. i am comparing last trade price and the trade DOM. but as i said. these prices is from different datafeed each. DOM is IB and chart is infinity.
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| [2014-05-20 14:46:10] |
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There could very well be a difference between different data feeds. And that we could not control.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-20 14:48:53] |
| mayerrs - Posts: 70 |
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never mind i hope. i tried Global Settings >> General Settings >>Chart Update Interval: and i guess it helped. sierra has default 500ms and i tried 50ms so i hope that is ok. do you have any tips what number is ok and which is not?
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| [2014-05-20 15:02:35] |
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50 ms we think is too low, but you have to make this determination yourself. You may also want refer to help topic 4 here: Http://www.sierrachart.com/index.php?l=doc/helpdetails4.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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