Support Board
Date/Time: Tue, 26 Nov 2024 20:24:02 +0000
New continuous charts displaying algo gives LESS data
View Count: 1048
| [2014-05-20 10:00:10] |
| SviCh - Posts: 40 |
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I'm currently still using old 997 version with CTS feed because it gives me deep continuous charts. E.g. my broker gives only current and previous contract historical data, but I'd like to see all the data available (about a year, not just several months). Your old roll-over algo draws all the previous contract data, but your new algo cuts it off. Could you bring that functionality back? |
| [2014-05-20 14:47:27] |
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You will have no trouble getting one year Continuous Futures Contract charts on the newer Sierra Chart versions when using CTS T4. We recommend updating when you can. Here is the instructions for the feature: http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html If there was a problem previously, it must have been an issue with the downloading of historical data at the time but that has been resolved with CTS. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-09 13:35:22] |
| SviCh - Posts: 40 |
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It is strange, but I have another issue with ver 1137 with CTS T4. Loading continuous intraday chart for GC gives me a gap between 2013-01-29 and 2014-01-30. I.e. a year of data is absent. I tried to delete and reload data, and also tried both Date and Volume Rule Rollover. |
| [2014-06-09 18:08:48] |
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Make sure the Symbol Settings are up to date: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After this follow the instructions here to re-download historical data for the current and past futures contracts: http://www.sierrachart.com/index.php?l=doc/doc_ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-09 18:09:20
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