Support Board
Date/Time: Wed, 19 Mar 2025 04:39:21 +0000
probleme avec rithmic
View Count: 400
| [2022-10-05 15:21:23] |
| User740715 - Posts: 26 |
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jHTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. | 2022-10-05 17:06:21.084 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 | 2022-10-05 17:06:21.084 HTTPS connection ID:1 to www.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89. | 2022-10-05 17:06:21.084 Reading Internal Order ID file. | 2022-10-05 17:06:21.128 Reading Trade Orders file. | 2022-10-05 17:06:21.186 Reading Trade Positions file. | 2022-10-05 17:06:21.189 Reading Trade Account Data files. | 2022-10-05 17:06:21.192 UDPListener (1612). Port 22904 | Listening on UDP port 22904. | 2022-10-05 17:06:21.224 Software version: 2443 64-bit | 2022-10-05 17:06:21.224 Primary Thread ID: 14048 | 2022-10-05 17:06:21.224 Usage end date: 2022-11-03 | 2022-10-05 17:06:21.224 Enabled for: Advanced Features 2. | 2022-10-05 17:06:21.224 Enabled for: Sierra Chart Historical Data Service. | 2022-10-05 17:06:21.224 Enabled for: Denali Real-Time Exchange Data Feed. | 2022-10-05 17:06:21.224 Enabled for: Delayed Denali Exchange Data Feed. | 2022-10-05 17:06:21.224 Enabled for exchange2: fairx_exchange.data | 2022-10-05 17:06:21.224 Allow Support for Sierra Chart Data Feeds is enabled. | 2022-10-05 17:06:21.224 Current selected Data/Trading service: Rithmic Direct - DTC | 2022-10-05 17:06:21.224 e peux me connecter mais je n ai plus de flux avec ritimic |
| [2022-10-05 17:06:29] |
| John - SC Support - Posts: 38782 |
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Follow these instructions to get us what we need from your Message Log: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog We will then determine what the problem is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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