Support Board
Date/Time: Tue, 26 Nov 2024 16:50:33 +0000
$TICX is delayed by 10 minutes - I do have NYSE real time data feed from barchart.
View Count: 1189
| [2014-05-19 23:56:06] |
| User50503 - Posts: 4 |
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Hello, I recently added the NYSE feed from bar chart however the feed still shows 10 to 15 minutes behind the ES. > I have spoken to bar chart twice and they tell me the feed is set up correctly and that I should check with you. > Are there some settings that I need to change in order to get the $TICX to be real time? |
| [2014-05-20 01:25:58] |
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We need to see the Message Log. Provide it by following these instructions here: https://www.sierrachart.com/index.php?l=PostingInformation.php#log You should use the symbol $TICK. We are not sure how well $TICX will work. Also be aware of the Sierra Chart market statistics data feed: http://www.sierrachart.com/index.php?l=doc/SCMarketStatistics.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-05-20 09:35:55] |
| User50503 - Posts: 4 |
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Correction FYI: this is the message you get each time you open Sierra charts before you open any of your actual charts. Technical Notice- A completely new market statistics data feed is now being provided. There are new symbols for this data feed. The old symbols like $TICK are no longer supported. For complete instructions and the symbol list, refer to Market Statistics. |
| [2014-05-20 09:38:57] |
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Yes this is true. Is there a problem you are having with the new statistics data feed ? It is documented here: http://www.sierrachart.com/index.php?l=doc/SCMarketStatistics.php You need to be on a current version of Sierra Chart to use it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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