Support Board
Date/Time: Wed, 19 Mar 2025 03:38:12 +0000
Denali NASDAQ data is delayed and taking forever to load
View Count: 476
| [2022-10-04 06:30:04] |
| KingAB - Posts: 20 |
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Hello, apologies if this was posted somewhere but I couldn't find it and reviewed documents. I just activated Denali data for Nasdaq but when I try to load a stock symbol it does not seem to load from Denali but from Interactive Broker if I look at the logs. It takes forever to load a simple chart. It works fine for futures but not the newly activated stock symbols. Am I missing something? This used to work. Let me know if you need more details. HD Request # 36 | Received 2880 records and wrote 0 records from 2021-09-16 09:00:00 to 2021-09-17 16:59:30. | 2022-10-03 23:27:00.345 HD Request # 36 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 32659200. | 2022-10-03 23:27:00.345 HD Request # 36 | Requesting 1 Day of data at 30 secs with ending date-time at 2021-09-21 00:33:44 for SPY. PriceType:TRADES | 2022-10-03 23:27:00.345 HD Request # 36 | Processing historical data message from TWS | 2022-10-03 23:27:06.346 HD Request # 36 | Received 2880 records and wrote 1920 records from 2021-09-17 09:00:00 to 2021-09-20 16:59:30. | 2022-10-03 23:27:06.347 HD Request # 36 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 32572800. | 2022-10-03 23:27:06.347 HD Request # 36 | Requesting 1 Day of data at 30 secs with ending date-time at 2021-09-22 00:33:44 for SPY. PriceType:TRADES | 2022-10-03 23:27:06.347 HD Request # 36 | Processing historical data message from TWS | 2022-10-03 23:27:12.364 HD Request # 36 | Received 2880 records and wrote 1920 records from 2021-09-20 09:00:00 to 2021-09-21 16:59:30. | 2022-10-03 23:27:12.364 HD Request # 36 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 32486400. | 2022-10-03 23:27:12.364 HD Request # 36 | Requesting 1 Day of data at 30 secs with ending date-time at 2021-09-23 00:33:44 for SPY. PriceType:TRADES | 2022-10-03 23:27:12.365 HD Request # 36 | Processing historical data message from TWS | 2022-10-03 23:27:18.370 HD Request # 36 | Timestamp of first Intraday data file record written: 2021-08-30 01:00:00.000000. | 2022-10-03 23:27:18.371 HD Request # 36 | Received 2880 records and wrote 1920 records from 2021-09-21 09:00:00 to 2021-09-22 16:59:30. | 2022-10-03 23:27:18.371 HD Request # 36 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 32400000. | 2022-10-03 23:27:18.371 HD Request # 36 | Requesting 1 Day of data at 30 secs with ending date-time at 2021-09-24 00:33:44 for SPY. PriceType:TRADES | 2022-10-03 23:27:18.371 SPY [CV-D] 1 Day #2 | StartDateTimeForLoadingOrderFills: 2021-08-29 15:00:00 | 2022-10-03 23:27:18.395 SPY [CV-D] 1000000 Volume #4 | StartDateTimeForLoadingOrderFills: 2021-08-30 01:00:00 | 2022-10-03 23:27:18.477 HD Request # 36 | Processing historical data message from TWS | 2022-10-03 23:27:42.354 HD Request # 36 | Received 2880 records and wrote 1920 records from 2021-09-22 09:00:00 to 2021-09-23 16:59:30. | 2022-10-03 23:27:42.355 HD Request # 36 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 32313600. | 2022-10-03 23:27:42.355 HD Request # 36 | Requesting 1 Day of data at 30 secs with ending date-time at 2021-09-25 00:33:44 for SPY. PriceType:TRADES | 2022-10-03 23:27:42.355 |
| [2022-10-04 07:25:39] |
| Sierra_Chart Engineering - Posts: 18837 |
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You are not using the correct symbols and therefore the data is coming from Interactive Brokers and that is why it is very slow. You need to use the correct symbols. Refer to: Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes Example symbol: SPY-NQTV Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-10-04 17:11:44] |
| KingAB - Posts: 20 |
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Ugh, sorry I totally missed that on that page. Thank you so much.
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