Support Board
Date/Time: Tue, 18 Mar 2025 23:37:09 +0000
Having troubles installing the software.
View Count: 366
[2022-09-25 15:14:57] |
user466640 - Posts: 1 |
I'm having troubles installing the software. I clicked on "send logs to support" as well. The screenshot is attached. Please help me. I look forward to getting the charts and data as soon as possible. |
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[2022-09-26 09:44:21] |
Sierra_Chart Engineering - Posts: 18830 |
Try using the ZIP installer: Software Download: Sierra Chart Zip Installer And provide us the installer log directly here if you still have an issue. Instructions: Software Download: Providing Installer Log to Support Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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